These terms govern the use of the Palleonn Global website and explain how we collect, use and protect users’ personal information.

By using this website, submitting a contact form, asking a consultant a question or requesting Palleonn Global services, you confirm that you have read and understood these terms.

1. Privacy Policy

Palleonn Global respects the privacy of its clients and website users and takes reasonable measures to protect the personal information it receives.

When you use the website, we may receive information that you provide voluntarily, including:

• first and last name;
• telephone number and email address;
• country of residence;
• information about education, work experience, marital status and immigration status;
• information entered in assessment, consultation or contact forms;
• documents and information that you voluntarily send to our team;
• technical information related to website use, including IP address, device type, browser and cookie data.

We collect only the information necessary for the stated purposes, in accordance with applicable law.

Submitting information through the website does not, by itself, constitute a service agreement or create a client-company relationship. Such a relationship arises after the terms of service are agreed upon and the appropriate agreement is entered into, where required.

Disclosure of Information to Third Parties

Palleonn Global does not sell clients’ personal information.

Information may be disclosed to third parties only to the extent necessary to provide services, for example to providers of technical, cloud, payment or communication services, as well as to government authorities and other organizations — with your consent, as part of the service being provided, or when disclosure is required by law.

Data Retention and Protection

We take reasonable organizational and technical measures to prevent unauthorized access, loss, misuse or disclosure of personal information.

Information is retained only for as long as necessary to fulfill the purposes for which it was collected, to meet professional and contractual obligations, or to comply with legal requirements.

Cookies and Third-Party Services

The website may use cookies and similar technologies necessary for its operation, analytics, security and improvement of the user experience.

The website may also contain links to or integrations with third-party services, such as Google, social networks, payment systems or online booking services.

Palleonn Global does not control the privacy policies of third-party websites. After following a link to such a resource, we recommend reviewing its own terms and privacy policy.

Terms of Use

Materials on the Palleonn Global website are provided for general informational purposes regarding immigration matters and the company’s services.

We strive to keep information current and accurate; however, Canadian immigration law, programs, selection criteria, quotas, procedures, processing times and government requirements may change without prior notice.

Accordingly, information on the website:

• does not constitute individual immigration advice;
• does not constitute a personalized assessment of your chances;
• does not replace an analysis of your specific circumstances and documents;
• should not be relied upon as the basis for a decision in a specific immigration matter without verifying current requirements.

Use of the website or submission of a question through a form does not mean that Palleonn Global has automatically accepted your case for service.

Users are responsible for the accuracy of the information and documents they provide.

Intellectual Property

The texts, graphics, structure, design, educational and informational materials published on the Palleonn Global website are intellectual property belonging to their respective rights holders.

Copying, publishing, commercially using or distributing original Palleonn Global materials without prior permission is prohibited.

Legal Disclaimer of Results

Palleonn Global and the immigration consultants working with the company do not guarantee the issuance of a visa, work or study permit, provincial nomination, invitation, approval of a permanent residence application, Canadian citizenship, or any other immigration outcome.

Decisions on immigration applications are made solely by the appropriate Canadian government authorities and officials acting within their legal powers.

Palleonn Global’s services consist of professional analysis of a client’s circumstances, identification of possible strategies, document preparation and information support within the scope of the selected service and professional authority.

Any assessment of prospects or likelihood of success:

• is based on information available at the time of analysis;
• takes into account the laws and rules in effect on the relevant date;
• is a professional assessment, not a guarantee of results;
• may change if new circumstances or documents arise, or if legislation or government programs change.

Previous successful cases, company statistics, client stories and reviews do not guarantee a similar result in another case. Every immigration matter is assessed individually.

Processing Times

Any processing times stated on the website or during an assessment or consultation are estimates only.

Processing times are determined by IRCC, provincial authorities, CBSA and other authorized organizations and may change.

Palleonn Global does not control government decision-making timelines and is not responsible for delays beyond the company’s control.

Changes to Laws and Programs

Canadian immigration rules and programs change regularly.

Palleonn Global may update website materials without prior notice.

Limitation of Liability

To the fullest extent permitted by law, Palleonn Global is not liable for decisions made by users based on general information published on the website without an individual analysis of their circumstances.

Contacts

For questions regarding this Privacy Policy and Terms of Use, please contact us by email at info@palleonnglobal.com